CAR PROBLEMS ; BAD ATTITUDE

So we bought a car November/Desember 2020.

At first Tiaan did a lot of effort getting the deal done and approved.

After i ask for my cashback that the FNI told me would be payed a certain day he got upset and told me that i must remember se is working for him and she can not promise me this.

so the car needed to go back so that he could install my spare key.

After we took of and confirm with him that everything is in order ; we got there and no spare key was ready and they told us to come back.

Tiaan did not even no that the car he sold to us has a reversing camera.

Gary tool over and told us he will collect the car when this is ready the spare key ;

They will check the madflaps ; and the reverse camera.

When the car got back to me the mad flaps where already thorn out ; the reverse cam still do not work like it should be. when i opend the back door the rubber has come of.

Again took pictures and send to him; he told me he will follow up why the mudflaps did that and order my rubber; it has been replace and they order the other side.

We went on holiday with the car ; when we notice a sound at the back ' i call Gary told him that ; and he told me to take the car in ; so we did and Gary sorted out the payment ; as the people told us the other side needs to bee replace but is on backorder we should and can do it back in Polokwane.

The tyers was worn out because of this problem ; so Gary replace the tyers thanks fot this awesome service.

so we are at home and Gary let us know all parts has arrived and he will collect the car ; then i also told him the car does not log ; light dont work ex. he told me its because the car got wet and a fuse went out. ( sorry but a car should get wet) we ask him and send fotos of the side mirror that has been attach to the car with what looks like glue ; the steering wheel is thorn ( i believe the airbags are in the steering normaly) ask him to check the reverse cam again not working ; the mad flaps that is still worn out ; and to check the faults thats the mechanics found while replacing the rear item when we were on Holliday and that he should please let them go over the vechile so that i dont need to send it back after 2 weeks again.

So i stay on the farm ; needed to go to town when i was at the doctor the car was idling for 10min as my co worker was in it. no aircon on it start smoking and she called me. some water was leaking underneath .

I called Gary he told me its because the car is idling in my entire live and after also working at a workshop for many years this is the first time i have heard a car can not idil.

He wil talk to Charlene and get back to me.

So after a few min the mechanic arrived and told us the fan does not come on.

I called Gary and ask him what are we going to do as i still need to get back home to the farm 200km he told me he does not know as he can only give me a Dutson Go; i told him that that kind of car will not work for the road that i am driving each day; and he got a but upset and told me he can not give me a car off the flour each time . ( if the car was gone over correctly from the beginning this was not necessary) .

I went to the floor and Charlene help me ; not very friendly as well they did manage to give me a Nissan NP300 .

I got home every thing is fine.

This morning i then ask Gary again for feedback on my vehicle and he told me they are still waiting for the steering wheel ; so i did ask him to follow up .

Why do i need to ask for feedback evrytime?

Why cant he give me feedback?

His attitude ; i am still the customer and i know he must be frustrated but at least be friendly and give the customer feedback.

this car i bought dont give me and my family any joy at this moment ; and i do feel like giving them the car back.

AT THIS STAGE I WILL NEVER RECOMEND AUTO INVESTMENT TO ANY CUSTOMER.

i WOULD GLADY GET YOUR FEEDBACK .