1 reviews | Active since Sept 2015
Bad service
Good Day<br> <br> I was given a Golf 1.4 as a courtesy car from this company,the lady by the name of Belinda said she will see if she can swop the vehicle because i told her the car is filthy,dirty seat covers,gaers not operating properly,car that switches off but to no avail i had to used this peice of ****.Yesrday i had an incident with another lady by the name of Natalie who told me that i have to wait for my vehicle becasue they had to send the vehicle to Ford for my computerbox to be programmed which they were useless and they couldnt do.Then to see with my own eyes another guy who brought his vehicle in for repairs were given a polo vivo no problem where does this country go,no uniformity is is because of my colour,my money is as good as the next guy.I also work in CUSTOMER SERVICE INDUSTRY and know how to treat the customrer
A Courtesy Car is exactly that!!!! It is a car that is supp**** to a client free of charge, as a courtesy, of the client has no alternate transport. Vehicles are allocated on a first come, first serve basis and skin-colour is most certainly not a criteria.
As your vehicle repairs included the replacement of the computer box, the car had to be sent to the agents in order to re-code the computer box to the keys.
No repairer has the facility to re-code keys and this service is always outsourced to the agents.
I am astounded that a person in the \Customer Service Industry\" portrays such ignorance and arrogance.,"2015-09-11 14:15:12,NULL
A Courtesy Car is exactly that!!!! It is a car that is supp**** to a client free of charge, as a courtesy, of the client has no alternate transport. Vehicles are allocated on a first come, first serve basis and skin-colour is most certainly not a criteria.
As your vehicle repairs included the replacement of the computer box, the car had to be sent to the agents in order to re-code the computer box to the keys.
No repairer has the facility to re-code keys and this service is always outsourced to the agents.
I am astounded that a person in the \Customer Service Industry\" portrays such ignorance and arrogance.,"2015-09-11 14:15:12,NULL