Augustine's Medical Centre (Dr Stanton Augustine)
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Augustine's Medical Centre (Dr Stanton Augustine)
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nicholas G
1 reviews | Active since Sept 2026
1 Sept 2026, 18:14
⭐ 1/5 – Extremely Poor Experience and Service
My experience at Augustine’s Medical Centre today was extremely disappointing and, quite frankly, unacceptable for a medical facility. The location and parking situation are very poorly managed. There is inadequate parking for patients, and vehicles end up obstructing one another as well as inconveniencing residents in the area. Situated right by a busy traffic light intersection. This creates unnecessary frustration before patients even enter the facility. What concerned me even more was the lack of basic patient assessment. I accompanied my tenant, who is diabetic and suffering from sores, as well as my father and mother-in-law. Despite being the second and third patients there at approximately 08:30, their blood pressure and blood sugar levels were not checked. For a diabetic patient presenting with sores, I would expect basic vital checks to be taken as part of responsible patient care. We were then told that the doctor would only arrive at around 10:00, despite patients already waiting from approximately 08:30. If a doctor is only expected later, patients should be informed upfront rather than left waiting without proper communication. The pricing also needs serious reconsideration. If a patient requires only an injection costing approximately R50, they are still charged the full R150 consultation fee. On top of that, patients are charged R5 for a mask. These charges should be clearly explained to patients before they receive the service. Another issue was the air conditioning. A patient complained that the air conditioner was blowing directly onto them at a high level and was making them uncomfortable. The response was that it could not be reduced or switched off because of air circulation. Patient comfort should not simply be dismissed. There should be a reasonable solution that allows proper ventilation without unnecessarily exposing patients to a strong stream of cold air. Overall, this was a very poor experience from start to finish. The combination of inadequate parking, long waiting times, poor communication, failure to perform basic vital checks, questionable additional charges and poor attention to patient comfort left a very negative impression. For a medical centre, patient care and basic professionalism should be non-negotiable. Overall rating: 1/5. I sincerely hope management reads this review and takes the necessary steps to improve the standard of service and patient care.
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Nicholas G
1 reviews | Active since Sept 2026
1 Sept 2026, 18:14
⭐ 1/5 – Extremely Poor Experience and Service
My experience at Augustine’s Medical Centre today was extremely disappointing and, quite frankly, unacceptable for a medical facility. The location and parking situation are very poorly managed. There is inadequate parking for patients, and vehicles end up obstructing one another as well as inconveniencing residents in the area. Situated right by a busy traffic light intersection. This creates unnecessary frustration before patients even enter the facility. What concerned me even more was the lack of basic patient assessment. I accompanied my tenant, who is diabetic and suffering from sores, as well as my father and mother-in-law. Despite being the second and third patients there at approximately 08:30, their blood pressure and blood sugar levels were not checked. For a diabetic patient presenting with sores, I would expect basic vital checks to be taken as part of responsible patient care. We were then told that the doctor would only arrive at around 10:00, despite patients already waiting from approximately 08:30. If a doctor is only expected later, patients should be informed upfront rather than left waiting without proper communication. The pricing also needs serious reconsideration. If a patient requires only an injection costing approximately R50, they are still charged the full R150 consultation fee. On top of that, patients are charged R5 for a mask. These charges should be clearly explained to patients before they receive the service. Another issue was the air conditioning. A patient complained that the air conditioner was blowing directly onto them at a high level and was making them uncomfortable. The response was that it could not be reduced or switched off because of air circulation. Patient comfort should not simply be dismissed. There should be a reasonable solution that allows proper ventilation without unnecessarily exposing patients to a strong stream of cold air. Overall, this was a very poor experience from start to finish. The combination of inadequate parking, long waiting times, poor communication, failure to perform basic vital checks, questionable additional charges and poor attention to patient comfort left a very negative impression. For a medical centre, patient care and basic professionalism should be non-negotiable. Overall rating: 1/5. I sincerely hope management reads this review and takes the necessary steps to improve the standard of service and patient care.
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Anonymous O
1 reviews | Active since Sept 2020
8 Jun 2026, 20:48
Disgusting behavior from a Doctor disrespectful and rude
I recently visited the Augustines surgery . I paid R150 before the consultation and was asked to use a mask .When I entered the doctor's room .The doctor paid no attention to me and was looking at his laptop asked me what's my name how can we help . No greeting I explained my problem he asked if I wanted medication I responded no as I had antibiotics at home . He then rep**** rudely or so you don't need us at the time Doctor Govender was attending to me . He then wrote a note for one day. The doctor did not wake up from his seat and did not examine me I was attended to in less than 30 seconds. This service means the doctor showed no care and sincerity towards me and that's a lack of respect for me and the his job . Pathetic and disgusting experience received from doctor Govender who replaced doctor Augistine . Negative: Not Good Value.
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Anonymous O
1 reviews | Active since Sept 2020
8 Jun 2026, 20:48
Disgusting behavior from a Doctor disrespectful and rude
I recently visited the Augustines surgery . I paid R150 before the consultation and was asked to use a mask .When I entered the doctor's room .The doctor paid no attention to me and was looking at his laptop asked me what's my name how can we help . No greeting I explained my problem he asked if I wanted medication I responded no as I had antibiotics at home . He then rep**** rudely or so you don't need us at the time Doctor Govender was attending to me . He then wrote a note for one day. The doctor did not wake up from his seat and did not examine me I was attended to in less than 30 seconds. This service means the doctor showed no care and sincerity towards me and that's a lack of respect for me and the his job . Pathetic and disgusting experience received from doctor Govender who replaced doctor Augistine . Negative: Not Good Value.
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Kaylene A
1 reviews | Active since Oct 2024
12 Mar 2026, 16:37
Worst place ever
I went to the GP at Augustine’s medical, and I left feeling extremely upset and dismissed. The doctor was very rude and didn’t take the time to properly acknowledge what was actually wrong with me. Instead of listening to my symptoms, he immediately assumed I was just another person coming in to ask for a sick note, which was completely unfair and unprofessional. I went there because I’m experiencing abnormal bleeding, severe pain, dizziness, and feeling completely drained. Instead of showing concern, he repeatedly asked me, “What do you want me to do for you?” which was shocking, because I came to a doctor specifically to seek medical advice and help. He then asked if I needed a sick note for work. When I said yes, because I genuinely feel unwell and cannot manage work in this condition, he responded by saying that this is the kind of thing people do and it’s not right to doctors. I felt like he was accusing me of being dishonest, when in reality I’m sick, exhausted, and struggling with pain. It was incredibly frustrating and upsetting to be treated this way when I was already feeling physically weak and vulnerable. A doctor should listen to patients and show compassion, not make assumptions or compare them to other people. I went there for help, not to be judged.
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Kaylene A
1 reviews | Active since Oct 2024
12 Mar 2026, 16:37
Worst place ever
I went to the GP at Augustine’s medical, and I left feeling extremely upset and dismissed. The doctor was very rude and didn’t take the time to properly acknowledge what was actually wrong with me. Instead of listening to my symptoms, he immediately assumed I was just another person coming in to ask for a sick note, which was completely unfair and unprofessional. I went there because I’m experiencing abnormal bleeding, severe pain, dizziness, and feeling completely drained. Instead of showing concern, he repeatedly asked me, “What do you want me to do for you?” which was shocking, because I came to a doctor specifically to seek medical advice and help. He then asked if I needed a sick note for work. When I said yes, because I genuinely feel unwell and cannot manage work in this condition, he responded by saying that this is the kind of thing people do and it’s not right to doctors. I felt like he was accusing me of being dishonest, when in reality I’m sick, exhausted, and struggling with pain. It was incredibly frustrating and upsetting to be treated this way when I was already feeling physically weak and vulnerable. A doctor should listen to patients and show compassion, not make assumptions or compare them to other people. I went there for help, not to be judged.
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