KM
Kgokologa M

1 reviews | Active since May 2020

20 May 2020, 08:54

Poor Service

Bought a Receiver from them on the 15 May 2020, and that’s about the last time I heard from them. Tried to communicate with Wade on the 18th didn’t get much from him in terms of specific delivery date. Sent an email the same day no response - they deal with expensive products but their service is poor.

0
Replies (1)
Audico
Audico's reply20 May 2020, 09:49
Official
Hi Kgokologa, we do apologise for your experience. We have 6 weeks of shipments that have been piled up due to the lockdown which has placed us under pressure,  however this is no excuse for the lack of communication. We are looking into your order and will provide feedback via email.