TM
Thabo M
1 reviews | Active since Apr 2022
12 Apr 2022, 13:44
Please improve your reliability and don't accept payment if you don't have stock!
This is very annoying: I placed an order #23322 and order was accepted due to availability of stock. I was informed that part of my order will come from elsewhere and the balance will come from somewhere else. I received the first part of my order and has been struggling to obtain feedback on when my balance of order will be delivered. I have sent WhatsApp messages to Wade with no luck. You do not accept payment if you cannot deliver, period. It is not my responsibility to chase when the balance of my order will be delivered. I am now told there is flooding in KZN (I feel sorry for my compatriots); Today is the 12th of April 2022 - I have been asking for feedback since the 4th of April 2022.
Helpful (0)
Replies (1)0
Replies (1)
Audico's replyOfficial
12 Apr 2022, 14:08Hi sir - we do apologise. We have 5 consultants in various areas of KZN and none of us have had power since early yesterday. We are trying to process from our phone - but we are running behind. I will make yours priority sir, and do again apologise for the delay.
Audico's reply12 Apr 2022, 14:08
Official
Hi sir - we do apologise. We have 5 consultants in various areas of KZN and none of us have had power since early yesterday. We are trying to process from our phone - but we are running behind. I will make yours priority sir, and do again apologise for the delay.