CVdM
Christo Van der Merwe
1 reviews | Active since Sept 2025
09 Sept 2025, 15:04
DO NOT ORDER FROM THEM
Terrible service. No feedback. Phoned the 4 times and left messages fir call back. No one phones back. It's now 6 days and when I followed up, they could only confirm that I placed and paid for my order. Kenny will speak to his boss, whoever that is. Only one number, so good luck speaking to anyone other than thise who don't know anything.
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Replies (1)CVdM
Christo Van der Merwe's updateReviewer Update
10 Sept 2025, 10:06My issues were addressed, and I received the speakers through overnight express delivery. Thank You for that.
I recived an email after I posted my complaint, but before they received the report from Hello Peter, so my complaint did not occasion the response.
I received a sincere apology and there were private family issues which affected service, which I was unaware of as I did not receive prompt feedback.
Kenny confirmed that appropriate steps will be taken to ensure no-one else struggles as I did.
So after my review, and upon reciving feedback, the service deserves 4 stars
I recived an email after I posted my complaint, but before they received the report from Hello Peter, so my complaint did not occasion the response.
I received a sincere apology and there were private family issues which affected service, which I was unaware of as I did not receive prompt feedback.
Kenny confirmed that appropriate steps will be taken to ensure no-one else struggles as I did.
So after my review, and upon reciving feedback, the service deserves 4 stars
CVdM
Christo Van der Merwe's update10 Sept 2025, 10:06
Reviewer Update
My issues were addressed, and I received the speakers through overnight express delivery. Thank You for that.
I recived an email after I posted my complaint, but before they received the report from Hello Peter, so my complaint did not occasion the response.
I received a sincere apology and there were private family issues which affected service, which I was unaware of as I did not receive prompt feedback.
Kenny confirmed that appropriate steps will be taken to ensure no-one else struggles as I did.
So after my review, and upon reciving feedback, the service deserves 4 stars
I recived an email after I posted my complaint, but before they received the report from Hello Peter, so my complaint did not occasion the response.
I received a sincere apology and there were private family issues which affected service, which I was unaware of as I did not receive prompt feedback.
Kenny confirmed that appropriate steps will be taken to ensure no-one else struggles as I did.
So after my review, and upon reciving feedback, the service deserves 4 stars