1 reviews | Active since Nov 2012
Worst service ever
We bought an Audi S3, 2019 model 19 months ago. Hardly driven the vehicle, and it went to Audi Bruma for the service etc, They picked up that the head lights need to be changed under warranty. However, we got the call that one head light was repaired. So the warranty wont cover it. R45 000 per headlamp.
It was never disclosed that the vehicle was involved in and accident, never mind the bad repair done on the headlight. Keep in mind the vehicle was and is still under warranty. Went to Audi SA, but they take their dealers side. So first, we were misled when the vehicle was bought , and now we not getting any assistance. This is not a cheapie car, and warranties is in place. Whoever repaired this headlamp should not be on Audis panel. Unfortunately the consumer always get the short end of the stick. Pinetown manager tells me the vehicle is 6 years old...so what? For this kind of vehicle it is still brand new. Now we sit with a vehicle, damaged, which we did not cause, and nowhere to turn for somebody else's bad workmanship. Don't think we will EVER buy this brand again, and definitely not from Alpine Motors, Pinetown
