WESBANK DIVISION

AUDI FINANCIAL SERVICES/ PAID CAR OFF IN FULL IN AUGUST 2022 AFTER SUBMITTING ALL INFO TO GET MY REGISTRATION PAPERS FROM THEM, I AM STILL WAITING- IT IS 6.5 MONTHS LATER. I HAVE SUBMITTED BY EMAIL the required information 3 times since September 2022. I have called the Audi Financial Centre call centre three times since yesterday. I cannot speak to a superior. I had to email my personal details to the call centre agent's personal email address because the AUDI FS email was not working(yesterday) I am left on hold- this afternoon call with Lau***- held for 2.5 minutes, put phone down. Currently speaking to Z***x, again wants to transfer the call. NOT SURE WHAT TO DO FURTHER TO GET MY REGISTRATION PAPERS. I am currently holding again to be transferred to a superior- call time is 5 minutes and 10 seconds