Unhappy Customer

<p>Good Afternoon...I am Mr jp Buthelezi</p> <p>1. I drive a blue A4 1.8T 2012 model, I had an accident with my vehicle 2015 and approach my insurance.(Iemas witbank branch) and followed all the processes but I was required to pay access on a Excess wavered contract. My car is still not repaired and don't think it is fair for me to pay. They said I was supposed to check on them as they know the contract is no excess but they didn't load the information. Please assist me to get my vehicle repaired.</p> <p>2. Recently (last week of june) my vehicle was taken to AUDI Middleburg as it had a fuel system problem. It stayed there for almost 2 weeks with no feed back or any information on progress or status what so ever on my car, everytime called i'll wait untill air time is finished or they would hang up. I eventualy decided to go at the dealers and take the car else where before they made me wait for the whole eight hours to look at it. I eventualy got it back but was not properly repaired and I took it back and gave a service manager called Tony who had to also witness the condition of the car...and we decided to get it repaired again, they said they'll put it in the machine and check it there.</p> <p>Now i got got a sms that i must pay for a clutch kit thay the warranty does not cover, they say it's due to my driving style. I had the car for more than two years if i was a bad driver the clutch would have died long ago...i need your help...please assist!</p> <p>My contacts are ********** ...please assist me on these two matters as I'm desperately in need of your expert services. I hope to hear from you as soon as possible...Thank and you and good day.</p>