Unhappy Client

<p>Message sent to Audi and no sreponse at yet:</p> <p>Firstly I would like to report that after such numerous efforts to get my<br />2015 Audi A5 fixed by your technicians, the<br />problem still pops-up. This was unfortunately the fourth time this vehicle<br />was at your workshop for the same fault. All these times when you guys tell<br />me you have fixed the problem and are sure you have definitely fixed it but<br />to my surprise the problem still persists.</p> <p> </p> <p>I am terribly dissatisfied, disappointed and frustrated with regards to this<br />matter. I have been in talks with you many times and also involved Audi<br />South Africa to help resolve this issue but I see no results. I'm deeply<br />affected/inconvenienced by this as it puts a huge toll in my pocket and it<br />doesn't seem as if you guys care. When I spoke with you, you had claimed you<br />were quiet certain you know what the problem is and will make sure to get it<br />resolved, but to my surprise the problem is not resolved. I will ask you<br />this question again, how in any way is this an inconvenience to you more<br />than it is to me? I am the one who is paying for something I am no longer<br />comfortable with. This is most certainly not the package I signed up for. I<br />have lost all faith in the Audi brand itself. I have to be the one to spend<br />my time and keep returning a defaulted vehicle to your workshop. It's been<br />over two and half months since the problem started but still not resolved?<br />Put yourself in my position.</p> <p>I require you to advise me how best to move forward in getting this matter<br />resolved in the most efficient way.</p>