VR
Viraan R

1 reviews | Active since Feb 2010

28 Mar 2017, 11:59

Shocking service from Audi Centre Johannesburg sales department

<p>On 23 March I received a telephone call for the first time from a ****y woman at Audi Centre Johannesburg asking if I was interested in a vehicle that I enquired about on 03 March. I was surprised at that moment that I was receiving a response to my query from 3 weeks prior for the first time. I questioned the woman whether she found that following up on a query after such a long period of time was a common practise and if she thought it was normal and fine to do so. Her response to that was, "So I'll take it that you're not interested then."</p> <p>It's shocking that in this day and age this sort of sales behaviour and unprofessional attitude is prevalent. There's got to be an owner behind this businss who deeply cares about the bottom line profit margin. It's a pity that these owners rely on staff who do not have their interests at heart. I know I would not tolerate that kind of behaviour if that business owner was me.</p> <p>I was actually interested in that particular vehicle and intended to make a cash transaction via EFT. This would have been such an easy transaction for Audi Centre Johannesburg and they would have moved stock on the first day I made the query.</p> <p>I've watched my mates struggle over the years with their Audi A8's and Q7's when it came to Audi (poor) service. What was I thinking when I made my enquiry to Audi Centre?</p> <p>Fortunately I dodge a bullet there. Audi, never again! </p>

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