AS
Ayanda S

1 reviews | Active since Aug 2012

28 Jan 2025, 04:47

Prioritising client

Dear Audi Centurion Team: Marthinus, Jasmine, ****lang and Camaron

It was satisfying to observe the example of good coordination, cooperation between two departments (sales and repairs). 1. There was a confirmation when I should bring the vehicle. 2. There was a request from the client to clearly indicate what needed to be fixed. 3. When the client arrived, the expectations were managed 4. When there were delays with the parts, Jasmine kept the client informed 5. The vehicle was booked, resolved the same day to avoid inconveniencing the client. The client (me) felt appreciated

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