Poor standards and bad attitude

DO NOT GO TO TH GLEN AUDI<br> <br> I drove my car to Audi The Glen on Monday 22 June 2015 for an engine related issue and was told it could take a couple of days to analyse. I immediately requested a courtesy car but there was nothing available and accepted this.<br> On Wednesday (24 June 2015) I spoke to the service advisor and to the service manager (Jan Clark I believe his name is) where I was told that they just sent the vehicle to the technician and that the car was not looked at in the previous 2 whole days. I questioned this and eventually accepted this but i requested a courtesy vehicle again if this is going to be a much more days.<br> Eventually on Thursday i was told that they collected data from the diagnostics and they cant pick up any issues but the info will be sent to a \think tank"in Cape town for further analysis. I was told that there is still no courtesy vehicle and i could pick up my own car and drive it.<br> I picked up my vehicle today (Friday) and the sound seems much worse than what it originally was. The \""job card\"" is still open with this dealership whilst i have the car at home.<br> <br> Previous service experience with Audi Sandton was Fantastic!"""