Poor Service (Audi Hatfield)

<p>I bought my car end of June 2016 at Audi Hatfield. </p> <p> </p> <p>With collection of car, I had to wait the full day to get the car.</p> <p> </p> <p>I asked the Finance Lady numurous times about any oustanding docs for the Finanance per email before the collection day. No repy from her. On day of collection some docs were still outstanding.</p> <p>Spare key was not in the gift bag as stated by sales person, I did not check because of time contraints after spending the full day waiting for the car. Key was not in gift bag on arrival at my home. I made arrangement for collection, per email (appointment). On arrival, day of collection of spare key, sales person was not there. But key was on desk. Admin lady gave me the key. When testing key, key was not working. It seems to be another car's spare key.</p> <p>I still have not received Licence disc as of today 11 Sept 2016, after following up on email numurious times.</p> <p> </p> <p>Please note I drove all the way 200km to buy from Audi Hatfield.</p> <p> </p> <p>Due to poor or no communication from Sales person and Manager of Audi Hatfield I am not satisfied with the overall exsperiance.</p> <p> </p> <p> </p> <p> </p> <p> </p>