Poor Service

<p>The concept of customer service at this Johannesburg center is a foreign concept, service is extremely poor. My car was brought into the centre yesterday after spending the weekend in storage. No communication sent as to who will be handing the process or someone who is the go to person. I had to call myself and find that out, the consultant I got was reluctant to give out their email suggesting that I call my insurance and then get back to him. I sent the necessary information, and I call yet again today to check what's wrong with the car, </p> <p><br /> I am told with an attitude that my car is not the only one; you can understand how frustrating it does not know what is wrong with the car nor when I will get it back. Audi centre should put a process in place where they alert customers of each process that the car is in. Non communication from the centre is professional and plain ridiculous.</p>