Pathetic Service, Shocking feedback

When you speak about brands like Audi, normally terms like superior quality and world class comes to mind...

I believe totally the opposite is applicable!

Pathetic and shocking are understatements to the experience I have had as well as I believe, gross incompetence!

My car has been in the Fourways branch for 4 months, after gearbox repairs, clutch repairs, input shaft changes and software updates they still don't seem to have a clue as to what is wrong?!

A car dealer that never keeps their word to feedback, don't have much idea as to what is wrong with their product which is still fairly new in that it is still under warranty. They said if the car is in the shop for over 3 weeks, waiting for parts, they will organize a courtesy car and I have yet to see one even though I signed papers months ago?! A car dealer that can't organize a courtesy car?! Need I say more as to how shockingly poor they are?!

The level of feedback is extremely poor to say the least, when they say they will get back to you the next day, don't be surprised if you don't hear back for at least a week!!

The Managing Directors Office for Customer service got involved too and raised my hopes for a bit but they also don't seem to be able to do much about the situation sadly

I am appalled at their pathetic service and quality levels and would recommend you think very seriously before investing in this brand!!