1 reviews | Active since Aug 2016
Pathetic service EVER !!
<p>I checked in my car on the 11/8/2016 at 7:25 am to have my car brakes checked out , The car was checked in successfully and I was dropped off at work . The service adviser Mpumi Ramapepe called me to advise the car is being worked on at 12:30pm I was happy at this point. I contacted the dealership on several occassions to confirm if the car was ready and i could not get ahold of the advisor each time was told she is with a lient and will call me back which never happened . I eventually got ahold of Mpumi after my 8th attempt calling the dealership and she advised that she will check in with the driver where he is and let me know ....there was no feedback . At 17:00pm and hour after my shift I took a taxi and made my way to the dealership .This left me stranded at work with no transport ,must say this is the worste service I have ever recieved . When I got to the dealership Mpumi did not acknowledge me and apologise for the inconvience that she had caused , she gave me my car keys and told me I could leave . This has impacted me negatively I now need to pay after care fees for my daughter . Thank you Audi Fourways but I will never visit your dealership again !!!</p>
