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sarika B

1 reviews | Active since May 2015

21 May 2015, 20:20

Pathetic service and poor fault finding skills!!!!

My experience in purchasing a 2011 Audi A3 1.4TFSI S-tronic has been a rather disappointing one. In the last 4 months I had my intercooler replaced (due to loss of coolant), my clutch replaced (previous to this my clutch was replaced just over a year ago), fuel pump control unit fitted and an ESP fault.<br> <br> The service customer received from Audi Centre Pinetown is downright pathetic. The service advisors Salesh Mahabir and Brett Schreiner are clueless and have no manners or technical knowledge. The dealer principle Ken Pearsall has no courtesy or management skills and does not even give feedback. The only competent individual in the whole dealership is Kevin Stevens. As much as I used to like the brand I cannot even think of buying another Audi after this!!!

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