vM
vumani M

1 reviews | Active since Sept 2014

18 Jan 2016, 13:07

Pathetic service

Rip-off by Audi SA because they made to pay for clutch whilst the car is still under warranty. My Audi A3 ceased on the 25 December 2015 and was taken to Audi EL. The dealership asked me to pay R2400 before they can even touch the vehicle. This was strange to me as it was the third experiencing the problem since I bought it in 2010. I called their customer care and advised me to pay for the repairs while they are doing investigation. They promised me a report on the matter because Audi EL said it's not covered by the warranty. What I find strange is that the vehicle has been giving me the same problem since I bought it in 2010. I had to pay R26500 for my car to be repaired. <br> <br> Audi has not bothered to respond to me and Alex is avoiding my calls. I was planning to buy another Audi car but I don't see myself subjecting myself to this treatment again. They are very dishonest including their dealerships and I will advise everyone to think twice before considering buying the brand because they are very inconsistent.<br>

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