Pathetic Service!

<p>I sent my car in to Audi Center Pinetown at the beginning of March with a gearbox issue.</p> <p> </p> <p>I was advised A WEEK LATER that it was an issue with the mechatronic unit, the cost of repair was R34 000.00. I told them, to go ahead and paid the invoice in full. </p> <p> </p> <p>Three weeks later(unacceptable timeframe in my opinion), I received a call from Sandesh who was my service advisor saying that my car was working fine now and ready for collection. During this period the communication from Audi Center Pinetown was extremely poor, I had to constalty call in to check progress.</p> <p> </p> <p>Two weeks later and the car has failed with the exact same issue! </p> <p> </p> <p>The car is now back at Audi Center Pinetown and they seem uninterested in resolving this case. </p> <p> </p> <p>I was even going to trade the car in for a new A3 Sedan, but after this I'd rather stay well away from the VAG brand completely! </p> <p> </p> <p>To top it all off, I was told very abruptly that there are no courtesy vehicles that can be provided to me. This is not the service I expected from Audi, but more like the service of back yard mechanics(could have saved loads of money by sending the car to one) .</p> <p> </p> <p>Audi South Africa - Either provide me with a courtesy vehicle until mine is properly fixed, trade in mine in it's current form for it's full retail value for a new car(which I will pay for), or face legal action for shoddy workmanship. </p> <p> </p> <p>Ball is in your park.</p>