1 reviews | Active since May 2012
Pathetic Lack of Service From Audi
In December 2014 I experienced a timing chain malfunction on my Audi A1. The vehicle had done under 60 000 km and is still under warranty and motor plan. Audi George (Tavcor Motor Group) apparently repaired the vehicle but took a month to do so.<br> <br> Upon receiving my A1 it was due for a 60 000 km service. This was done on 16 Feb 2015. On 23 Feb 2015 the vehicle began dropping oil rapidly. I booked it in with Audi The Glen who only assisted on 16 March 2015. Upon their inspection they advised that Audi George had not followed procedure and fitted the old timing chain cover to the car after repair instead of fitting a new cover. Audi The Glen also found that the black plastic cover on top of the engine had been cracked by staff in George. Rafique, service advisor at Audi The Glen, stated that he would order a new timing chain cover and engine cover and would have both within two days. That was 16 March. It is now 24 March and I am still waiting. My vehicle is still dropping oil and destroying my driveway. <br> <br> This is appaling service from Audi South Africa and as a result I will not purchase another Audi product again.
