No care from customer care

<p>I had to call the Audi Customer Interaction Centre recently to try and get an issue with my clutch resolved. They were very friendly on the phone the first time but I never heard back from them after they had said that they would call. I eventually had to phone 6 times over two days before someone eventually phoned me back! When someone phoned me again later in the day they had the wrong day on my service. They also said they phoned earlier but that they have my wrong number (not sure where they got this as they never asked for my number and my numbr hasn't changed in years). As a call centre of an expensive brand I had expected to be treated much better than I was. Oh, and my problem wasn't resolved in the end either.</p>