No car for a week....

<p>I bought a new Audi TT from Audi Sandton in May 2015. It had a rattle so I took it back for them to sort it out. Seemed to be OK, then rattle resumed. But there was also an additional rattle and the window started to squeak when opening. I took my car in for all these snags on Thursday 29 September 2016. They said they would need to keep it to sort it out but did not want to provide a courtesy vehicle. I phoned the National Head Office and got a courtesy vehicle. It has been a week and Audi has not phoned me once to provide a progress update on my car. I've had to phone them and get aggravated every time. The so-called National HO has opened a query but they too do not phone me and apparently I cannot escalate the query. What now Audi? You'res sitting with my TT and money. Do you actually care that I will be forever telling people you've proved yourself worse than your major competitors?</p>