Never buy your car from Audi Sandton

As a longstanding Audi customer, I had been kind enough to provide Audi Sandton with the opportunity to investigate the issue with the car’s CV joint, which has seemingly been replaced with aftermarket parts before following other alternatives to find resolution of this matter.

Michael Greyling has instead decided not to provide me with feedback as agreed when I dropped of the car for inspection on Tuesday 29 October 2019

I bought my Audi S3 8V from Audi Sandton last year December 2018 from Werner van der Merwe, with the assurance that the car has undergone the 80 point check by Audi and that the promise of Audi Pre-Owned would be upheld.

I could have gone to any other dealer, but elected to purchase from Audi in order to have peace of mind. I have been a proud customer of Audi since August 2013 and have no issue up until I purchased my Audi S3 from Audi Sandton.

Below are the issues I have experienced since purchasing this car from Audi Sandton:

Audi Rivonia identified during the cars first service identified that the Belly pan is missing – this was subsequently replaced by Audi Sandton

The Window switch on the driver’s door has been repaired as it was broken - this was subsequently fixed by Audi Rivonia

USB is not working, same applies to power/cigarette lighter points - this was subsequently replaced by Audi Rivonia

Water pump leak which resulted car overheating - this was subsequently replaced by Audi Rivonia

The car was sold without spare keys - this was subsequently provided by Audi Sandton about a month later

Accident not disclosed before sale of vehicle – I have written confirmation from Audi Sandton representatives confirming that the car was in an accident only after I purchased it

CV joint has failed recently – Audi Rivonia has indicated that they cannot replace it as the car is fitted with an aftermarket CV joint.

I have received more assistance from Audi Rivonia than Audi Sandton, which is shocking as I bought the car from Audi Sandton and you have acknowledged that it was in an accident.

I should've listened to other Audi drivers who have advised against doing business with Audi Sandton, as it is common knowledge that they give bad service and only hire graduates to work on cars as they try the best to cut costs.