NEEAD A COURTERCY CAR

MY CAR BROKE DOWN IN EAST LONDON.I PHONED AUDI ASSIST.THEY GOT HOLD OF AUDI EAST LONDON TO ASSIST ME.THEY TOWED MY CAR AWAY TO AUDI. AUDI ASSIST ARRANGED A RENTAL CAR TO GET BACK TO JHB. I SPOKE TO AUDI EAST LONDON REGARDING A LOAN CAR THEY INTEND TOLD ME TO SPEAK TO AUDI WEST RAND.WITHOUT ANY AFFORD THEY TOLD ME THAT THEY NO CAR.THIS ALL HAPPENED ON 26-09.2015