Loan car

<p>My car broke down on monday,5 December and it was towed to Audi Centre Johannesburg.I was told that my car will be examined and i will be called for fedback.The day went by i recieved no feedback until i called the next day.i was told there is a problem on the gearbox and they need to order the part to fix it.Today,08 December i called for a follow-up only to be told that the part is ordered from Germany and it will take up to 10 days to have it delivered.On the first day i asked for a loan car as i have to go to work and drive my child to school.I was told there are no cars,there is a waiting list.Since monday i have not been going to work because i do not have a car.It is December i have made travelling plans and i find myself stuck.Today i was sent a loan form to sign but the problem is it requires a credit card which i do not have.I called Damien,a guy who is dealing with my car and told him that i do not have a credit card.Also i do not understand why should i rent a car when its not my fault that i do not have a car.i cannot be renting a car on behalf of Audi.I dont understand why there should be money coming from my side when i should be getting a car from Audi while they are fixing mine.so because i do not have a credit card i cannot be loaned a car?that is a lousy excuse to say the least.</p>