*********** Staff

I have Audi 3.2FSI Automatic. I had a problem occasionally the key would not read. I took the car in and was informed that the problem was the steering lock and had that replaced and a bill of R4200. The car had a misfire and I was told that the car required 6 spark plugs and 3 coil packs. I took the car away on a saturday and had to return it to the supplier on the monday as the problem persisted. At this stage, I requested them to have the misfire sorted. THe car stood there for 4 weeks as they were busy with diagnostics and testing. Finally they resorted to replacing the injector and and a bill of R6000. I took the car and the misfire was even worse. I had additional problems now with the car as the gearbox light was now coming on, the was a motor that was running continously, the petrol flap was not opening, the battery was faulty. I called Audi South Africa and lodged a complaint. I was contacted by the dealership via Audi South Africa and the car was taken in. The car is there for 5 weeks. Audi SA did not follow-up and I called them and complained to them how pathetic their service is. I was told that they will get the dealer principal to contact me which never happened.