Horrific support and service experience

3 months later same issue with no willingness from Audi to help get the issue resolved. Original issue -> https://share.google/fGTaP8TiDz7rZCXf4

Since then I have shown the issue to multiple people and "specialists"

Your technical team failed to replicate the problem not that the problem could not be replicated. It's time Audi expect failure and ask for help from a broader group of experts.

This is a direct result of the arrogance displayed from your flying technician. I've shown many people the issue with car but it is due to poor testing strategy and a lack of customer service that they are able to mimic the issue.

A customer should not be involved to the level I am to get this over the line. The effort and commitment from Audi is beyond shocking. The interaction has open the question of is Audi the premium brand it is meant to be and are the staff appropriately trained to work with the vechiles.