Good service indeed..Daniel Makgetha

I had a minor issue with my car which I needed to be sorted out. I visited Audi East Rand Mall. Thinking this was a minor issue I was surprised at the response I received from the first person I was directed to for assistance.

Fortunately after inquiring a bit more from reception, I was directed to a man called Daniel Makgeta. I explained to him the issue and he immediately got the ball running.

His professionalism and friendliness called me down as I was close to losing it by now. He explained to me the full process and steps he was going to take to assist me. He delivered a wonderful service that is nothing short of awesome.

I've come to expect challenges when dealing with Audi dealerships as has been the case a few times before. But Daniel went out of his way to make a customer feel appreciated.

People like this are the reason why I would consider the dealership and Audi brand as a whole going forward. Such employees need to be recognized and appreciated as it goes a long way. This incident happened last month yet I am still awed by it to this day.

Daniel, thank you for your awesome service...It is highly appreciated.

Regards,