Dissatisfied

I posted on this site about the dreadful service and advice wr received from Audi West Rand , I mudt aldo mention my car went in for a service , late last year and the diagnostic machine was used , because we complained about the very same issue we had to take it back to Audi - my husband was then made to pay for another diagnostic test and was charged .

Head office Audi contacted us when I placed the complaint on FB ‘shocked at the service , promise to get back to you ‘ and now NOTHING !!! On principle I want a refund on the diagnostic test they did again due to their incompetence and I would also like someone to contact us and follow the complaint through, not hand it around like a merry go round!!!

Excuse the typos I’m so disappointed and angry at the arrogance of the dealership manager and Audi head office too !!!