Disgusting service at Sandton Audi

My car went in for a service as there were dash board lights coming up. The service attendant told me that it MIGHT take longer than a day but he will let me know, at lunch time he phoned me to say that it’s syill in the workshop and will PROBABLY have to stay overnight but he would let me know. At 4pm I had to phone him to ask him what’s happening? To which he said he told me it would have to stay overnight. I then had no way of getting home (I work in soweto which is in a township) and live in Sandton. And after a few minutes of he said she said, I told him I wanted to speak to his manager as what I understood from his lunch time call is that I would get the car back and then have to bring it back again the next day. The manager put me on hold for a good 5 minutes before answering. He was EXTREMELY RUDE and played the same game of he said she said to which I responded that I am not a child and he is wasting my time by telling me his attendant said this when I said he said that. I asked him what he was going to do about the problem as I was now stuck at work. He respond with saying he would do nothing and not be able to help and then proceeded to also tell me that they do not drop off in Soweto (although they have twice). This manager was rude and has no idea of customer service. He left a young girl in the middle of the township and without a car and didn’t give a dam whatsoever. I understand that the car had to be kept overnight but he could have called me to confirm this and he could have asked if I had alternative arrangements. Disgusting service from Audi. I will never use Sandton Audi again