Disgusting Service and Terrible Attitude

Never in my life have I come across such terrible service from an Audi dealership or dealer principal. The lack of professionalism and general manners shown to me and my wife was nothing short of disgusting. Prior to signing the purchase agreement, my wife phoned the dealership to enquire about the vehicle, she was informed the vehicle is available and duly drove through from JHB to test drive it, then attended to all the necessary paperwork and requirements. The day before collection of her new vehicle, she was informed that it had been sold to somebody else. Memory Burger (the dealer principal) failed to manage or take control of the situation, and I am yet to have her return any of the 8 messages I left for her. Terrible attitude and communication from management, failed to understand or acknowledge the inconvenience or loss of money suffered. The dealership could not (or would not)resolve their mistake!