Disgusting Audi

I first app**** for financial assistance at the end of the march. I have consistently been given automated responses. Audi without communicating to me then stopped my debit order. Eventually a few weeks ago i received a SMS saying that i had been provisionally approved but that i would be sent further information over email. I have yet to receive anything. I now see on my credit score that you have registered this as a missed payment??????

I am disgusted with the service Audi is giving during this difficult time. I was planning on purchasing a new Audi next year which i am now seriously reconsidering.

Audi clearly do not care about their loyal customers