Disappointing Car and Extremely Poor Dealership Service - Audi TT Quattro 2013 model

<p>I bought the car on March 2015. It has been giving me endless problems. Broken down twice in the last month with complete engine failure and apparently it is a known issue with these cars. The engine was rebuilt 6 weeks ago and it broke down again last night with the same problem. Audit Cape TownWaterfront has been unbelievably poor with the support service. Although a known issue to them they still did not even bothered to give me a curtesy car. Second to that, they told me on receiving my car that they will only be able to assess the issue 3 days from receipt. Leaving me stranded without a car and not knowing what was wrong and how long it will take to fix. It took me calling the sales manager and creating a scene for them to look at the car as an urgent matter.</p> <p>This is now the 4th time the car broke down with me; twice in peak traffic. Every time I picked up my car from Audi Cape Town Waterfront I could not take immediate delivery of my car due to a problem I picked up driving off the service floor.</p> <p>The service is unbelievably poor; the service manager tried to lie to me twice. Once on the delivery time of the vehicle at the dealership and once calling me to advise me that my roof is not working. I exploded because the roof was in perfect condition. It came out afterwards that when they reset the factory standards upon replacing the engine they did not reset something on the roof electronics and tried to blame me for the issue.</p> <p>The car is a complete disappointment and the Audi service an even bigger disappointment. I will not recommend anybody to buy an Audi nor will I ever drive another Audi. The service received from the Audi dealership been shocking.</p> <p>I had a VW Golf Cabriolet 2003 model before the Audi purchase, which didn’t give any trouble. At least never to the extent of what I have experienced with Audi.</p>