Deplorable service

<p>I sent Audi customer services a complaint notice via their website yesterday regarding one of their "service agents" at Menlyn yesterday. Added onto the complaint today . No response. I am coming to the conclusion that when a vehicle is under motor plan, no one actually cares what Audi say is wrong with the vehicle. Just been hit with a R 23 K bill for a new Megatron on my A3 and this three weeks after a major service. Something isn't right here. The alleged service agent refused to arrange a loan vehicle and I was without transport for 10 days. Being a single woman in the process of oncology treatments, this was a nightmare. I am selling this car asap and never want to hear about them again. Shocking is a mild expression as to how I feel. </p>