AG
Anil G

1 reviews | Active since Jun 2015

26 Jun 2015, 12:44

Defective product at a premuim price

The following is a highlight of my experience with Audi and what I have had to endure since the purchase of a 2013 Audi A4 1.8T<br> <br> Subsequent to the purchase of the vehicle, I had the car serviced at your dealership - prior to the service the car developed a mechanical noise coming from the front of the vehicle. upon inspection at the dealership, it was found that the front suspension components were faulty and required replacement. There was no stock of the parts required so I had to make an appoint for roughly one month later. Upon my appointment arriving, I was told that there was no courtesy car available and that I would be contacted shortly thereafter to notify me when my car can return to the dealership for the necessary repairs. I waited 2 months to have the repairs done - and this all within 3 months of purchasing a car that had been through Audi's rigourous pre sale inspection. During the waiting period the rear suspension starts giving problems.<br> <br> I requested that I return the car, offering to lose R 50000 and they just settle the bank as I do not have faith in the Audi brand<br> <br> I was told to do what I want - so I have handed the matter over to the Motor Industry Ombudsman

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