1 reviews | Active since Nov 2015
Dead bug in speedometer cluster
<p>I am the owner of TWO Audis. Both are 2015 models. One is a Q5 for which I paid R650000 and the other is an A4 for which i Paid R350000 (One million rand in total). Thease are also Audis No 9 and No 10 on the list of Audis that I owned. I think I can been seen as a loyal customer. I also had 8 VW's before. I realy love the brand and the cars, BUT the aftersales service a suppose to be PREMIUM brand like Audi SUCKS. Yes, the after service calls are there but when you really expect something out of the box, you will be dissapointed.</p> <p> </p> <p>My A4 is just over 18 months old and has 32000km on the speedo. and there is a DEAD BUG in th speedo cluster. I took it to Audi Centre Somerset West and they refered it to their Audi SA contact which is not willing to be in contact with the client. He just said that a dead bug in the speedo is not part of theit warranty exposure, they are not going to address the issue. I must live with it.</p> <p> </p> <p>Vorsprung NOT durch Bedienung in SA</p>
Thank you AUDI SA.
AUDI SA contacted me and took resposibilty for the problem. The BUG is gone.
The biggest problem is the regional service consultant that do not want to deal with unhappy customers, which leads to actions like this.
I am changing my opinion regards the brand and aftersales service. The regional office must just do the same.
Vorsprung Durch Technik.
Thank you AUDI SA.
AUDI SA contacted me and took resposibilty for the problem. The BUG is gone.
The biggest problem is the regional service consultant that do not want to deal with unhappy customers, which leads to actions like this.
I am changing my opinion regards the brand and aftersales service. The regional office must just do the same.
Vorsprung Durch Technik.