Concerning lack of basic repair quality and servic

Firstly, it took at least three scheduled services and three additional, non-scheduled services (spanning a number of days) before Audi could resolve an unusual and irritating rattle in my car, the problem was eventually resolved 45,000 Km later (by an outsourced service provider).<br> <br> Then, on collecting my car today, I find an essential wheel spanner parts missing, oil stains on the inside roof panel, as well as, floor mat clearly visible. When confronting Audi about it, I am told the missing part is lying somewhere else in the car and as for the stains, they have not yet got around to cleaning the car (although it has been washed)<br> <br> If this is the quality of service Audi is comfortable with, what else happens that one may not be aware of? And, to the question of why purchase an Audi, I really do not have a good reason anymore. My next purchase ... not an Audi for sure! <br>