CLEARLY NOT VORSPRUNG

<p>So my car was due for service, I called Audi Hatfield (my usual dealer) to book it in, the receptionist asked would I need transport to work I said yes(as per usual) for the first time I was told "sorry mam you have to make alternative transport arrangements cause we do not take clients 10km out??" I thought I heard wrong and asked the guy to repeat himself and he kindly repeated what he said. Since when cause I brought my previous can and current car and have never been slapped with a 10km radios punch line. There I was thinking I am a valued client. </p> <p>My fiancé then made an appointment at Centurion which I wasn’t happy with cause I have trust issues (Arcadia almost damaged my A1) and that’s how I ended up with Hatfield who I have been happy with till they told me I am not important. He got to the dealership at 6:45 was told "sorry sir no booking has been made please wait for the receptionist" who normally gets to work at 7 but decided today she will arrive at 7:50 only then was he assisted after waiting over an hour.</p> <p> I have been with Audi since 2012 and I’m really disappointed in how we were treated, trust me when I say I will no longer be raving about how Fabulous and Awesome Audi is :-(</p> <p> </p>