1 reviews | Active since Sept 2022
Brand New AUDI A1 Giving big issues within 32 days of purchase
Brand-new AUDI A1 2022 Giving me big issues in only 32 days of purchase. I bought a brand-new Audi A1 hashback 2022 model, January this year. I bought the vehicle cash, and I trusted the Audi brand when i purchased the car at AUDI CENTRE MENLYN from my salesperson. The vehicle was delivered to me on the 12th of January 2022. The car started giving me problems from the 11th of February, it wouldn't start after parking for a few hours. I would struggle to start the car from then and it gave me an error that “Drive system: fault, please contact workshop". on the 20th of February, the car did not start at all, and I contacted Audi assist to come tow it to the menlyn dealership. The car was "fixed" they said the problem was a "factory fault", the car just needed a fan belt. okay i take back the car thinking everything is now okay and the problem is taken care of. On the 1st of September, i had booked it in for its first service since it was due. it was serviced. On the 6th of September, the car, while parked did not start, it displayed a message "ELECTRICAL SYSTEM: Low Battery Charge. Battery will be charged while driving" so I had to call Audi assist to come tow it to the dealership again. Which was a shock because i had just took the car to get serviced.
The car was towed to the dealership on the 6th on September. They called me to come fetch it because it was "fixed" it was an electrical issue they said. I had faith that they had fixed the vehicle and i will not experience any issues on this brand-new car. On the 26th of September at 07:40 am while driving to work the vehicle just stopped while it was driving on Malibongwe drive, Johannesburg. It abruptly stopped and suddenly switching off the engine on its own and showing a warning sign "DRIVE SYSTEM FAULT: PLEASE CONTACT WORKSHOP" I immediately took out the red triangle so the cars on the road can see that it is stuck, and it cannot move as the road is a busy road in peak time. I had to call Audi assist which the tow truck only arrived at 09:00, hours later.
At this moment, the car is at Audi centre Menlyn, I have been in contact with the dealership manager. i have stated to him that its either i get my money back or they give me another Audi A1. it seems like that is not going to happen, the manager just wants me to have the car back and i cannot take the back. I do not want the car anymore, they should give me another one, one that will not be giving me constant problems because this has resulted in me having anxiety issues when driving the car. i am not happy with this purchase. it is like i bought a demo car or i have been ********** at some point.
