Bad service from Audi Claremont

My wife was very very interested in an add that was placed for a used car at audi Claremont.

https://www.carfind.co.za/mobile/car.aspx?carid= **********

We had then setup a time to meet so that we could potentially discuss purchasing the car.

We then proceeded to leave from work earlier to go and see this vehicle, upon getting to the audi at the agreed time and day, we arrived to find out that the car is not available to see as it is being worked on/fixed.

Firstly there is nothing worse than setting up a an appointment that was useless as they didn't even have the car as promised.

Secondly , we were then told we can see pictures of the car if we would like. Now the add that I included at the top is for a 2014 Polo 6. They then tried telling me that this is the wrong cars picture on the add.

After a lot of going back and fourth about how **** this whole experience has been we decided to rather abort what we initially wanted.

The guys at Audi need to get their heads set straight, you CANNOT setup and appointment and have a customer come from the other side of the peninsula to come and look at PHOTOS of a completely DIFFERENT car. Ryan who is the used car manager there, then made us feel like we lying about the situation. We ended up proving to him and showing him the ad yet we were the villains in the picture! They didn't even attempt to apologise, all that was said is that "this is a glitch". The right thing to do was to apologise at that point! If we really wanted the car for the advertised price we could have got it! Because the consumer protection act states this and we had all the prove to show it. We didn't expect this type of bad service from a well known brand/company like Audi Claremont!