BAD SERVICE

We bought an A3 in April 2021 and it has been giving us issues since. We have had several issues with this car , if its not stopping on the freeway it's buttons are not working . We have reported and taken the car in for diagnosis and at first no one seemed to know or understand what was going on and yet we are supposed to drive an unfit car that we are paying thousands for . Finally one of the mechanics who assisted us during one of our freeway call outs, has taken time to try find what the problem is and has bought parts for it but we told them that we need a loan car which the service section( Minenhle & Thobile) are now refusing to give us, although there are cars available following a telecommunication of them promising to give to us while they sort out ours. They tell us that they will work on the car for at least 7 days . We have now resorted to taking the car back and will find another brand to purchase as AUDI has failed us , again.

Regards Nonku Mabizela