bad service

This is about Audi Centre Centurion but unfortunately I cant find it on the drop down menu.

I took my vehicle in at Audi Centurion on the 28th of November 2018. I was allocated the service agent reffered to as Funi. What a pathetic serviceI got from that lady.

1) She was hardly giving me any updates about the progress of the car. 2) Another instance she forgot to organise a pick up vehicle while she mistakenly confused me with another customer. I had to ask for a lift from my colleague as I could see that the Audi driver was not coming to collect me. 3) I had asked her to organise the lady who does polishing and glazing to polish my car, she also forgot to tell me that the lady was fully booked for the day. I only found out when I was picking up the car.

Moving on, Funi told me that the diagnosis on my vehicle indicates that I have to check the tyres as Audi Centurion had not found any faults with my vehicle besides hearing a noise from the tyres. I then took my vehicle to Super Quick. I bought my vehicle 2 and a half years ago from Audi Centurion and I had requested new tyres when I got it and haven't changed the tyres since then. When I got to super quick I was that my tyres are uneven because I have the cheapest brand of tyres. Bear in mind these are the tyres I was given at Audi. How pathetic. They claim to sell premium brands but provide the cheapest tyres on the shelf.

I am not expecting Audi Centurion to do anything as I know they lack customer service but hopefully this will educate someone . I know they hardly respond to any complaints but that's OK.