Audi waterfront deliver below premium service

<p>I am horrified at the service from Audi Waterfront. I am trying to extend my wifes Audi Q7 maintenance plan. We have called Audi watefront twice and then complained to Audi South Africa in writing. They responded by calling me and said they would make sure I got the correct person to contact me. I pleasantly got a call from Audi waterfront and they took my details and told me they would get back with an answer. Still nothing.</p> <p>It is embarrissing for this brand to misunderstand the requirements of their clients which is why I drive a Mercedes. Audi, you build an excellent product but fall way short when it comes to service. You have let yourself down! </p>