Audi Umhlanga pathetic service

it is totally disappointing when the staff at Audi Umhlanga do not provide the customer service that the brand depicts. Marius the service person was not helpful and customer orientated at all.It is not my fault the battery was a problem when i my vehicle at the airport and then the management system on the car was a problem.Marius insisted that he cannot help me with the courtesy car and i must give him a solution in finding my own transport home from work.I explained to him that i do not know anyone in Durban i i am from JHB. It is pathetic that a Audi Premier Dealership in Durban treats customers in this manner. The service manager was not available to assist.<br> JHB Audi dealerships are at a league of their won when it comers to customers service. The managers go out of their way to help the customer.I will think twice about purchasing a car from Audi and recommending them to customers. suren was the only person that helped me i had to call the dealership this morning to get feedback on my vehicle. I logged a call at Audi SA and i have no response from them since yesterday.