Audi treats its customers like ****

I have never been this disrespected ever in my life. My brother and I visited Audi Braamfontein today to get a quotation on car parts. We get there and the consultant asks us 2 question: 1. How can I help? - we let him know on what we need. 2. Do you have a VN number? - We pull out a phone to show him a picture, to where he answers the phone.

This had us sitting on the couch for more than 15 minutes. We try get help elsewhere and another man goes to the above mentioned man to ask whats happen, to which he say "If you have no patience to wait for me to finish my calls then leave. You will come back when you are ready to be assisted".

I requested a manager and Im told there is no manager and no second in line.

I paid too much money for my car to be disrespected like this. Or maybe its my age or skin colour that makes Audi to treat me like trash