Audi putting their clients life at risk

I took my car for a service on 26/04/2022 and was advised that audi pietermartizburg did not fit my brakes properly.

I then called audi pietermartizburg and was sent from pillar to post hence I decided to escalate the matter to Audi South Africa . I spoke to Deyiana who has been handling my case and requested me to take my car back to audi westrand so that they can take pictures and send them back to qudi pietermartizburg that was on the 04/05/2022. To date the matter hasn't been resolved I have been getting empty promises. I requested a courtesy car as I need my vehicle to take the kids to school and go to work daily I was told there is no vehicles . I'm at wits end with this situation, it's something small but it's been almost a month now that the matter hasn't been resolved. Audi is putting my family and my life at risk I guess thats how much they don't care about their clients. This has left a sour taste in my mouth this makes me regret buying an audi