Audi hatfield poor client facing staff

Rushed to audi hatfield to replace the belly pan. Arrived at 15.30 and walked passed the ladies sitting near the coffee machine. Not long afterwards they made it clear amongst with their colleagues they don't know why clients come in so late as they wanted to go home. This attitude with the attitude of not greeting and maybe filling up of the coffee machine for weary traveller's leaves e never to come back to either purchase, service my vehicle or recommend your dealership to anyone. Audit hatfield management you forgot to train your people in general courteous relationships