Audi Hatfield ***********s

I Dont know what to say about Audi Hatfield.

Spoke to Thabiso on 14/03/2018 at 09H00. Ordered 3 parts. I asked about 70 times if my parts will be there 15/03/2018. He promised my order will be there before 09H00 on 15/03/2018

I then got told the following morning about a virus. This delayed their process for delivery. I have then spoken to Neil Coffman the Parts Manager and He promised me that he personally will deliver my parts at 12H00 on 15/03/2018. The time has passed and I tried phoning him at 13H00 and he then promised a time of 14H00. It is now 15H20 and my order has still not arrived. I have to phone to follow up? I have to ask for a schedule or time. Now I just got notified that they do not have all my parts that I have ordered? I dont know what to do anymore?

Audi Hatfield needs new Management. Audi Hatfield needs better computer Hardware and Software if they get a virus. This is a retail company working to serve us as their customers. But all I have seen since, is ***********s, Lies, and witty/arrogant employees.

This is Unacceptable Audi Southern Africa...Please Help us as the general public. Do something about this, please listen to my calls from start to finish, This is what Audi Hatfield also greets me with every time I phone. "Our Calls are Recorded." So please...