AUDI CENTRE RUSTENBURG

I HAD A CAR BREAKDOWN ON THE 15 OCTOBER 2018 AND MY CAR WAS TOWED TO AUDI CENTER RUSTENBURG AND YET STILL DON'T HAVE THE CAR FIXED AND NEVER RECEIVED A COURTESY CAR FOR MY INCONVENIENCE,I STRUGGLE WITH TRANSPORTATION AS I WORK 100KM FROM MY HOUSE AND HAVE KIDS TO TAKE TO SCHOOL AND EXTRA ACTIVITIES ON A DAILY BASIS.THE CAR HAS A LOT OF VIBRATION WHEN STARTED AND AUDI CENTER RAN ALL THE TEST AND DIAGNOSTICS THEY THOUGHT WERE RIGHT AND THEY STILL DO NOT HAVE ANSWERS FOR ME.MY CONTACT DETAILS ARE: ITUMELENG MOPEDI ********** ,I WAS TOLD BY THE SERVICE MANAGER TO GIVE A DEPOSIT OF R5000 IN ORDER TO RECEIVE A COURTESY CAR AND IT WAS ACCORDING TO THEIR POLICY.I WORK UNDERGROUND AND HAVE TO DO STANDBY DUTIES EVERY SECOND WEEK SO I HAVE TO MAKE A PLAN TO GET TO WORK DURING THE NIGHT.PLEASE ASSIST AS I HAVE ALREADY SPOKEN TO AUDI HEAD OFFICE AND CANT SEEM TO GET MY CAR FIXED ON TIME AND STRUGGLE ON A DAILY BASIS. PLEASE ASSIST WHEREVER YOU CAN .THANK YOU